Emergency Response

Home Flooding?  Water Damage? Fire Damage? We’re here for you 24/7!

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WATER DAMAGE

Water damage can be stressful and scary, but we’re here to help.  Be sure you read these helpful tips:

  • Shut off the water source
    If this water intrusion is from a fresh water supply (water coming into the house through piping) – make sure to turn the water off at an interior shut off valve for leaks at toilets, washing machines, or sinks,  or at the main shut off outside the home for leaks from pipes in walls or floors.
  • Avoid contact with surfaces affected by drain backups
    If this water intrusion is from a plumbing drain back up (water coming back into the house through a toilet, sink or shower) – avoid contact with anything in the affected area as this water can contain hazardous toxins.
  • Move small personal contents items
    Carefully remove as many personal contents as possible from the wet area and transport them to a dry area (preferably a surface that will not be damaged by contact with the wet contents such as a concrete garage or lanai floor).  If contents cannot be removed from the affected area, attempt to elevate them up off of the wet surface if possible.
  • Disconnect electronics
    Disconnect any electronics in the affected area that will need to be relocated (computers, printers, TVs, stereos, gaming systems)
  • We will present to you and ask you to sign a “Work Authorization” form
    By signing this form you are giving us permission to begin the emergency mitigation work on your home.  Should you submit this damage as a claim to your insurance company, this form will also give us authorization to submit our mitigation billing to them on your behalf.
  • We will ask you to direct us to the source of the water intrusion
    From there we will assess how much moisture is present and how far it has traveled by utilizing a “moisture meter”.
  • We will move furniture and contents in the affected areas
    We will move as many contents as possible out of the affected areas to other dry areas of the home.  For the contents that we are not able to remove, we will elevate utilizing styrofoam “blocking”.
  • We will extract excess water as necessary
    If there is visible or standing water, we will utilize a water extraction machine to remove as much water as possible, manually.  This will help to expedite the drying process.
  • We will remove any non-salvageable materials as necessary
    This could include flooring materials (carpet, padding, wood, vinyl), baseboards, drywall, and cabinetry.  This material will then be removed from your home for disposal, either at that time or at a later date.
  • We will drill holes in surfaces as necessary
    This will allow for air flow into areas and cavities that cannot be accessed otherwise and will allow the materials in those areas to dry.
  • We will apply a biocide as necessary
    Depending on the type and source of the water intrusion, it may be necessary to treat the affected surfaces with a biocide solution to prevent further contamination.
  • We will set up drying equipment as necessary
    This will include commercial air movers, dehumidifiers and air filtration machines.  This equipment will need to run continuously for a few days in order to completely and properly dry your home’s structure.
  • We will need to re-visit your home to monitor the drying process
    We will re-test all surfaces to ensure proper and thorough drying.  We may need to move and adjust equipment to address all wet areas.
  • We will prepare an itemized billing
    This will include all mitigation steps done and drying equipment used.  This billing will be written utilizing an industry standard format and industry standard pricing, which will be familiar to an insurance adjuster, should you choose to make a claim.
  • Have the source of the water intrusion repaired
    We do not take care of repairing the source of the problem; However, we may be able to refer a trades person to you to help in this area. 
  • Time is of the essence when it comes to drying out water damage.
    The drying process should start as quickly as possible, once the damage is discovered, in order to guard against potential mold growth.  It is also essential that the drying equipment be left running continuously in order to expedite the complete dry out of the structure.  Once contacted, Quick Dry will respond to your home promptly and will initiate the drying process in a timely manner.
  • Unfortunately, we cannot get around the fact that the drying process will make your home uncomfortable to live in for a short period of time.
    The drying equipment will be noisy and will generate heat, and your furniture may be displaced.  If you are making an insurance claim, you may want to check with your adjuster, as some insurance companies will pay for you to stay out of the home during the dry out.
  • If you are making an insurance claim, you will be responsible for payment of your deductible amount to the contractor performing the services.
    The insurance company will withhold your deductible amount from payment of either the emergency mitigation portion or the repair portion of the claim.  As a result, Quick Dry may be requesting this payment amount from you. 

WHY CHOOSE US

We represent you, not your insurance company. Our job is to make sure you are given prompt, professional service, done right the first time.

  • Quick Response – Available 24/7
  • Superior Quality Work
  • 30 Years Experience
  • Certified by IICRC
  • Ready to Serve
  • Call Us Today! (863) 327-4000

Frequently Asked Questions

  • What causes water damage?

    The most common source of water damage in a home is the pipes bringing in water. Various types of inclement weather are also a frequent cause of water damage.  Maintenance can go along way for both of these but there is no absolute preventive measure so there is a chance you will at some point have water damage to your home or business.

    Other damage may come from appliances that either malfunction or there is an issue with their connection, for example the line breaks to a refrigerator’s ice maker, dishwasher or washing machine.

  • Does insurance cover water damage?

    The answer is: it depends.

    Different insurers have different rules for things like natural disaster (flood/storm/etc), plumbing related (burst or leaky pipe) and appliance related damage.

    We will work with you and the insurer to make sure your insurance company is given correct and accurate details related to your claim.

    The ultimate decision is the responsibility of your insurance company.  If there is an issue or you feel they are making the wrong decision we can help with that as well.

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